Cloud Advisory Services
First off, if you need help this is how you can contact us right away:
Toll Free: 888.807.5765
(this will automatically trigger a support ticket in our system)
Now, more about how we feel about our commitment of supporting you and your business!
When it comes to getting the most out of your investment in the cloud, it should come as no surprise that a successful deployment is only the beginning. Personalized support and customer success services powered by the belief that great people are the key to providing great service. We understand that in order to truly transform the way you work, you need advice tailored to your business and goals—before, during and after you make the switch. People make the difference—and Robotnik’s cloud experts are available to help every step of the way.
Everyone at Robotnik is committed to ensuring that every Robotnik customer gets the personalized attention they need to thrive in the cloud, through end-to-end customer support and customer success services.
365/24/7 Customer Support
Great support is about more than just average hold times or first ticket resolution. Blending superior self-service options with live support from our in-house cloud experts via web, email, chat and telephone, Robotnik support gives your users and IT administrators around-the-clock access to real people that care about their success and can help them get out of a jam and back to work.
While you count on our customer support team to quickly get to the bottom of problems when they happen, rely on Robotnik customer success to help you maximize the benefits of working in the cloud. Our customer success team exists to ensure that your strategic goals are being served by the cloud solutions you’ve invested in. We’ll learn the ins and outs of your organization and collaborate with you to drive user adoption, take advantage of upcoming features and enable new business capabilities.
It’s all part of our People Not Seats approach. And it means accessible support delivered with clarity, by cloud experts, on your terms. No excuses.